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    FAQ

    The frame sizes of our bicycles are always covering a range of body sizes. The exact settings will be made at pickup by adjusting saddle hight and handlebar.

    Please choose your bicycles according to the following body sizes:

    • Height from 154cm to 170cm: 45 or 47
    • Height from 165cm to 180cm: 50 or 52
    • Height from 175cm to 195cm: 55 or 57
    • Height from 185cm to 200cm: 60

    If you use our online booking tool you can be sure that your desired bicycles are reserved for you. We will send you a payment link a few days before pickup. Payed bicycles can be picked up basically without waiting time!

    Via payment link for online booking: iDEAL, Giropay, Bancontact, EPS, Credit Card, PayPal

    At pickup in shop: EC, Maestro, Credit Card (Master, Visa, Amex, Diners, Discover, Union Pay), VPay, Apple Pay, Google Pay.

    Unfortunately this is not possible. Our prices are calculated per day - where a day is defined by our rental station opening hours. The price per day is independent from pickup time!

    In order to change your reservation just call (0049 6742 2678) or send us an email. To make sure no mistakes are made, please let us know the new number of bicycles with the required frame sizes.

    In case your plans changed and you need to cancel your reservation, please let us know as soon as possible.

    UNSERE FAHRRÄDER UND E-BIKES SIND VOM HERSTELLER NUR BIS ZU EINEM KÖRPERGEWICHT DES FAHRERS
    VON MAXIMAL 105KG ZUGELASSEN. ÜBER DIESEM GEWICHT KÖNNEN UNSERE RÄDER LEIDER NICHT GEMIETET WERDEN. ENTSPRECHENDE RESERVIERUNGEN MÜSSEN STORNIERT WERDEN.

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